We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn , with tags, and in its original packaging.
To start a return, you can contact us at info@thegretfabric.com Please note that returns must be sent to the address provided at the time of return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us if you have any questions regarding the return at info@thegreatfabric.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded by a voucher within 10 business days. This voucher gives you the freedom to use the credited amount at any time in the future
If more than 15 business days have passed since we approved your return, don't hesitate to get in touch with us at info@thegreatfabric.com